Shipping policy
Thank you for shopping with Fuzhou Yiyuchangsheng Network Co., Ltd. at https://qamuze.top. We aim to provide a seamless shopping experience and deliver your orders in a timely manner. Please read our Shipping Policy below to understand how we handle shipping.
1. Order Processing Time
Once your order is placed, it will typically be processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day. During peak seasons or promotional periods, processing may take a bit longer. We will notify you if there is any significant delay with your order.
2. Shipping Methods & Costs
We offer a variety of shipping methods to meet your needs. Shipping costs are calculated based on the destination, weight of the package, and the selected shipping method. You will be able to view the shipping options and costs at checkout before completing your purchase.
- Standard Shipping: Typically delivered within 7-14 business days (varies by destination).
- Expedited Shipping: Typically delivered within 4-7 business days (varies by destination).
- Express Shipping: Typically delivered within 3-5 business days (varies by destination).
Note: Shipping times may vary depending on the shipping carrier and your location. For international orders, customs processing may delay delivery.
3. Shipping Destinations
We currently ship to most countries worldwide. At checkout, you will be able to select your country and see the available shipping options.
If your country is not listed as a shipping destination, please contact our customer service team at service@qamuze.top, and we will do our best to accommodate your request.
4. Shipping Address
Please ensure that your shipping address is correct and complete before completing your order. We are not responsible for items that are delayed or undelivered due to incorrect or incomplete shipping information. If you need to change your shipping address after placing the order, please contact us as soon as possible, and we will attempt to update it before the package is shipped.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
6. Customs and Import Duties
For international orders, customs duties and taxes may be charged once the package reaches your country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information on applicable duties and taxes.
7. Lost or Damaged Packages
While we take all possible measures to ensure that your order arrives safely, occasionally items may get lost or damaged in transit. If your package is lost or damaged, please contact our customer service team immediately at service@qamuze.top. We will investigate the issue and offer a solution, which may include a replacement or refund.
8. Order Issues
If you experience any issues with your order, including incorrect items or missing items, please contact our customer service team within 7 days of receiving your package. We will work with you to resolve the issue promptly.
9. Contact Us
If you have any questions or need assistance with your order, please feel free to contact us:
- Email: service@qamuze.top
- Phone: +86 15705909569
- Address: Room 802, Stech Operation and R&D Building, No. 87 Gaoxin Avenue, Shangjie Town, Minhou County, Fujian Province, China
10. Customer Satisfaction
Your satisfaction is our top priority. If you have any concerns or inquiries about shipping, our team is here to help. We strive to ensure your order arrives quickly and safely so that you can enjoy your shopping experience with us.
Thank you for choosing Fuzhou Yiyuchangsheng Network Co., Ltd.! We look forward to serving you.
By purchasing from Fuzhou Yiyuchangsheng Network Co., Ltd., you agree to comply with the terms of this Shipping Policy.